Airtel IQ empowers businesses to achieve exceptional customer engagement through Voice, SMS and WhatsApp channels and create solutions for growth through programmable APIs. With MoEngage and Airtel IQ you can drive:
- Personalized, cross channel interactions – deliver tailored and targeted interactions across multiple channels ensuring a personalized customer experience.
- Real time notifications on preferred channels – Customers can receive instant notifications on a channel of their choice ensuring timely and effective communication,
- Accurate ROI tracking of leads per channel – With Aitel IQ you can accurately measure and track the ROI of marketing efforts across different channels.
- Real time call analytics – With MoEngage get detailed analytics and insights on calls which are available in real time to derive insights and improve the customer engagement strategy.