Request Demo Demo
Request Demo Login
Demo
Back
Zendesk

Zendesk

  • Built by MoEngage

Zendesk Support Suite offers businesses the ability to have natural conversations with their customers through omnichannel support using email, webchat, voice, or social messaging apps. Zendesk offers a streamlined ticketing system that values tracking and prioritizing interactions, allowing businesses to have a unified historical view of their customers.

View setup guide
Overview
App marketplace slider 1
App marketplace slider thumbnail 1

The MoEngage and Zendesk server-to-server integration allows you to utilize MoEngage connector campaigns to automate the creation of support tickets in Zendesk as a result of message engagement in MoEngage flows/campaigns.

For example, after successfully implementing and testing an integration, MoEngage can create a support ticket from a user answering negatively to a feedback question such as “Enjoying our App?”, allowing your support team to follow up with the customer.

Additional Information
  • Built by:
    MoEngage
  • Category:
    Support

Can't find what you need? Build your custom integration now!

Build and publish your own integration on MoEngage App Marketplace and cater to your unique business needs.

Explore Integration Docs