Sherpa AI is a powerful combination of Predictive and Generative AI that helps you deliver connected experiences quickly and easily.
Unlock the power of Sherpa AI to deliver personalized recommendations and optimize campaigns. Ensure the right message reaches the right customer at the right time.
Capabilities
Right Customer
Effectively implement cross-channel campaigns for specific customer behaviors, including purchase intent, app uninstall, subscription renewal, inactivity, churn risk, or cart abandonment.
Right Messaging
Offer personalized recommendations based on insights learned from past engagements, trends, or transactions with your business.
Right Channel
Connect with your customers on their preferred channels, rather than overwhelming them on every platform.
Right Optimization
Effortlessly optimize every aspect of your campaign in real-time, including the ideal customer journey, messaging, channels, content, and frequency.
Right Time
Communicate at the best time for each customer, every time, to maximize engagement.
Capabilities
Copywriting
Write magical copies with Merlin AI to break through the clutter and drive engagement across channels, such as push, email, on-site, the web, in-app, and cards.
Segmentation
Want to engage customers who have used the app for the last 7 days? Or who have visited a product category 5 times in 3 days? Simply ask Merlin Al to separate your customers by writing commands!
Customer Journeys
Share your desired journey and outcome. Merlin AI then works out the best actions for each customer, and leads them through the journey to get the best outcome.
Creatives
Stunning, ready-to-use assets from text in seconds. Just describe what you want to see, and you get high-quality images.
Conversational AI
Ask questions like you would to a coworker, and Merlin AI will answer in any format you prefer, like CSV, PDF, or Charts.
In 2014, we embarked on a mission to create the world's most trusted Customer Engagement platform, powered by a robust Al engine. We are extremely proud to have achieved this milestone and we are also humbled to see our client base of 1200+ around the world experiencing the same level of success with the help of our technology.
Our platform, which includes our Al engines Merlin and Sherpa, will keep improving to fulfill our commitment to making your life and your customers' lives easier.Raviteja Dodda
CEO & Co-founder
Yashwanth Kumar
CTO & Co-founder
2024 MoEngage
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