CUSTOMER SUCCESS
See how the world's leading global brands have partnered with us to build meaningful connections that matter to their consumers.
OYO is the world’s leading chain of hotels and homes, operating in over 800 cities in 80 countries, including the U.S., Europe, U.K., India, Middle East, Southeast Asia, and Japan.
Magenta Telekom, the second largest mobile and fixed company in Austria, is owned by Deutsche Telekom AG, which is the largest telecommunications provider in Europe.
Xstream, Airtel’s video streaming platform, caters to over 17 million people accessing 350+ Live TV Channels, 10000+ Movies, 100+ TV Shows, and more.
From Fortune 500 companies to mobile-first brands, MoEngage helps amplify Customer Engagement for everyone.
Trusted by over 50 million global users, 1Weather provides 24x7 hyperlocal weather forecasts, information, and alerts.
Landmark Group is a multinational conglomerate involved in retailing of apparel, footwear, consumer electronics, and many more products.
Build a personalized experience at every step of your customer journey and build strong, long-lasting relationships with them.
Identify points with the highest conversion in your onboarding journey (“Aha” moments) and nudge new customers to perform these actions.
Read storyPersonalize communication across digital touchpoints by building customer journeys with multiple channels.
Read StorySet up automated campaigns that send personalized communication in real time based on browsing behavior and search patterns on your platform.
Read StorySegment customers based on purchase history and send offers for products in related categories to boost upsells and discovery of new categories.
Read storyAnalyze customer behavior to understand preferences and affinity. Use these insights to personalize communication across multiple channels.
Read storyCreate customer cohorts based on their behavior on your mobile app or website and build customer journeys to automate communication at every stage.
Learn MoreWe use MoEngage for granular segmentation and personalization. MoEngage enabled us to send soft pushes, allowing us to assess active users and churn rates
MoEngage’s forward looking engagement platform has been critical in enabling us to deliver contextual, personalized and relevant communication and alerts to our customers, at the right time, based on usage and behavior patterns.
New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
Personalization is a big part of our customer engagement strategy. MoEngage has been critical in helping us scale our customer outreach across channels and engage with our customers on a more individual basis.
The product is very mature and the team has been continuously improving the product based on our feedback. With MoEngage, we’ve improved our customer engagement, retention, and overall LTV with the current repeat rate at an all-time high. With continued support and product improvements, we wish to take it further up!
OYO’s partnership with MoEngage has helped us develop the way we interact with our customers, and optimize their journeys. The constant development throughout the last three to five years has helped us launch lots of industry-first initiatives. They’ve been great partners and we hope to grow together!
MoEngage Debuts on the Forrester Wave™: Real-Time Interaction Management, Q1 2024
Read the ReportMoEngage Named a Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023
Learn MoreMoEngage Recognized As a “Customers’ Choice” Vendor in 2022 Gartner Peer Insights Voice of the Customer: Multichannel Marketing Hubs Report
Learn MoreMoEngage Recognized in the 2022 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for Its Ability to Execute and Completeness of Vision
Read the ReportRecognized As an Industry in leader in Eight Categories in G2 Spring 2023 Grid® Report
Read the Report