Jun 12, 2023
Customer adoption, growth and maturity is customer success. This function is a leading indicator of what a company can expect to face in the market - among its competitors, prospective customers and partners. Customer success as a role could and should become a company’s heartbeat.
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Sweta comes with more than a decade of experience in customer success. Having worked with brands like SAP, Changi Consultant, Oracle, Telium and now MoEngage, Sweta handles accounts of various sizes and successfully implements growth plans for them.
Shitij looks after the Middle East Content at MoEngage. With over 5+ years of experience in content consulting and creation, he has written multiple thoughtleaderships, spanning across geos and verticals.
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